The company was founded by the father of our current President and CEO, Adam, as well as his business partner. They have both since retired, leaving leadership of the company to Adam, who’s been with the company since 1991. Adam brings to the business a wealth of knowledge and understanding about finding the right balance for our clients and their consumers. He is a hands-on businessman who takes pride in the relationships he has built with our clients, making these great people more than mere business acquaintances. Many of our clients have been with us for many years due to Adam’s innate ability to make connections, stay in contact, and find creative solutions for their needs.
The team at NCInc. is an extension of our CEO and his beliefs, and we all work together for the betterment of our clients, our consumers, and our business. We treat consumers with respect and understanding while offering solutions to rectify their debts in a timely fashion. Many of the consumers we work with are returning customers/patients for our clients, and we work hard to ensure that this remains the case, thereby allowing our clients to continue thriving.
Our Vice President & COO, Heidi comes to Northwest Collectors bringing 27 years of medical experience and management. Prior to coming to NCI, she most recently, was the manager of a large medical practice. She brings her knowledge of both treatment and care of patients along with the management skills of operating a medical practice. Helping patients get the care they deserve while treating them with dignity, respect, and compassion.
My belief is: Collection practices of the past are outdated and unrealistic for today. My goal as COO is to bring the human aspect back in, while assisting consumers find solutions in rectifying their debt through fairness, respect and understanding. To work with our clients to achieve higher collection rates to get them paid for the services they rendered. Finding the proper balance between our client’s expectations and their consumers need for understanding and options.
Please note that NCInc. follows all laws and regulations set forth for collection agencies.